Work From Home transition and Setup Guides

Several guides have been developed to assist with your remote access.
Additional information for preparation and logistics are available.

Unable to access the Quick Start Guides? Reset your VPN Token with https://www.usaa.com/reset
If you are having further trouble resetting your VPN Token or need assistance with VPN setup, reach out to the IT Service Desk at (210) 456-9999


Other Remote Resources

To access key information and tools, please refer to the following helpful links and phone numbers:
https://www.usaa.com/reset
Call 210-456-9999
humanResources@usaa.com
https://www.mylincolnportal.com/customer/public/usaa https://nicewfm.usaa.com Download the Workday mobile app from the Apple App store or Google Play store. For first-time users, enter the following when prompted:
Tenant: USAA
Website: https://www.myworkday.com
https://usaa.skillport.com
For access to other USAA Employee Mobile Apps, download the Secure Hub by Citrix app from the Apple App store or Google Play store. To enroll, generate a one-time pin by visiting https://www.usaa.com/mymobile


IP Information

MY IP Address : 35.172.203.87