Employee Resources

Remote Resources

Password Reset/VIP Token Reset/Unlock Account

• USAA Password Reset ( website )

Employee Mobile Apps

• Download the Secure Hub by Citrix app from the Apple App store or Google Play store. To enroll, generate a one-time pin by visiting https://www.usaa.com/mymobile

HR Assistance

• Email HR Service Desk humanResources@usaa.com
• Lincoln Financial Group https://www.mylincolnportal.com/customer/public/usaa
• OneSource Download the Workday mobile app from the Apple App store or Google Play store. For first-time users, enter the following when prompted:
  Tenant: USAA
  Website: https://www.myworkday.com

Need additional help?

• Call IT Help at 210-456-9999

Your IP Information

• If needed your IP Address is : 44.192.47.87